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Fast guide:

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 Accounting
 Anti Virus
 Backup
 CAD and CAM
 Content Management
 Data Recovery
 Databases
 Desktop Publishing
 Disk Management
 Distributed Computing
 Document Imaging
 Document Management
 Domain Names
 Domain Registrars
 E-Commerce
 File Management
 Firewalls
 Fonts
 Groupware
 Handhelds
 Help Desk
 Hosting
 Human Resources
 Information Retrieval
 Intellectual Property
 Internet Marketing
 Internet Phone
 Intranet
 Intrusion Detection Systems
 Laptops
 Mail server
 Management Information Systems
 Mobile Computing
 Network Management
 Notebooks
 Online Training
 Programming
 Project Management
 RAID
 Remote Access
 Server
 Software Engineering
 Spyware
 System Management
 Tablet PCs
 Virtual Private Networks
 Voice Over IP
 Website Promotion
 Workstations

Customer Management:

See also:

• Business: Business Services: Customer Management
• Business: Business Services: Outsourcing
• Business: Customer Service
• Computers: Software: Accounting: Billing: Utility

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• Amdocs Ltd - Customer care, billing and order management systems for telecommunications carriers and Internet services providers.
• Ascent Telecom - Offering customer care and billing software.
• Convergys - Integrated billing and customer care services, and employee care services.
• IBM Telecom Industry Solutions - Hardware and software solutions by IBM including an integrated customer care, billing and provisioning system for telcommunications service providers. Product information, FAQ, and case studies.
• Infozech Software Pvt. Ltd. - Provider of telecommunications billing and web based customer care solutions.
• MaxBill CRM and Billing - Customer relationship management (CRM) and billing software supporting electronic bill presentment and payment (EBPP), customer self care and eCRM for service providers such as ISP, ASP, wireless, CLEC, PTT, utilities. Company and product information.
• Mer Telemanagement Solutions Ltd. - Develops Windows and web based call management systems for enterprise-wide voice networks.
• Open International - Customer care, billing and provisioning software for telcommunications and utilities companies.
• OpenCon Communication Systems - Providing software solutions, including GR-303 and billing mediation, to the telecommunications industry.
• Radio Television International - Computer software for radio and television traffic, logging and billing.
• Sandy Beaches Software - Providing billing, customer service and management software to telecommunications companies.
• Sigma Systems Group - End-to-end customer care and billing. OSS telecom solutions.
• TeleCount Telemanagement Systems - Call accounting and telemanagement systems with features such as toll fraud, traffic analysis, hospitality, data collection, and billing. Getting started guide, updates, 45 day evaluation.
• Veramark Technologies - Provider of enterprise communications management software including network billing and cost control, Internet accounting, and telemanagement. Company and product information, case studies, industry links, and a technical glossary.
• Volubill - Enables prepaid and postpaid charging for mobile and wireless data and MMS content.

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