Call Centers:
See also:
- Business: Business Services: Customer Management
- Business: Business Services: Outsourcing
- Business: Customer Service
- Business: Marketing and Advertising: Telemarketing
- Business: Telecommunications: Customer Management
Adeptel - A multi-service telecommunications bureau offering long distance or 800/900 business services.
Call Centre Association - UK trade association representing the call and contact centres.
call-centres.com - Information site for the global call centre industry.
Comsys Multi Media Services - Automated and multi media telecommunication service platform for self-help and high response inbound or outbound campaigns. Utilization of IVR, call and contact centre technology, text-to-speech, speech recognition, SMS, fax, email and access numbers.
Datapoint - Provides call center management services.
ePacific Global - Philippine based telemarketing specialists offering inbound and outbound services, offshore outsourcing, call center management and customer support.
Frank Solutions - Provider of interactive voice response (IVR), voice recognition, computer telephony, interactive web response and e-commerce software solutions to government, utility, insurance and higher education marketplaces.
ISI eLearning Solutions, LLC - Agent and supervisor call center training on the web or CD-ROM.
Stonehouse Communications - Timeshared network based telesales dialing system.
Taw Valley Telecoms - UK based outsourced call centre services provider offering inbound and outbound solutions.
Ulysses Learning - Contact center simulation-based training program for customer service, sales and coaching.
White Pajama - Web-hosted applications service provider of customer contact center solutions with integrated interface for all channels of customer contact such as phone, email and web chat.
Call Centers
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