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Fast guide:

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 Accounting
 Anti Virus
 Backup
 CAD and CAM
 Content Management
 Data Recovery
 Databases
 Desktop Publishing
 Disk Management
 Distributed Computing
 Document Imaging
 Document Management
 Domain Names
 Domain Registrars
 E-Commerce
 File Management
 Firewalls
 Fonts
 Groupware
 Handhelds
 Help Desk
 Hosting
 Human Resources
 Information Retrieval
 Intellectual Property
 Internet Marketing
 Internet Phone
 Intranet
 Intrusion Detection Systems
 Laptops
 Mail server
 Management Information Systems
 Mobile Computing
 Network Management
 Notebooks
 Online Training
 Programming
 Project Management
 RAID
 Remote Access
 Server
 Software Engineering
 Spyware
 System Management
 Tablet PCs
 Virtual Private Networks
 Voice Over IP
 Website Promotion
 Workstations

Help Desk:

Asset Management Browser Based Call Centers Directories Information Technology

Live Support Lotus Notes Based Support and Management Vendors

See also:

• Business: Business Services: Quality Control and Tracking: Software
• Business: Customer Service: Software
• Software: Configuration Management: Bug Tracking

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• Acacia Help Desk - Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.
• Control-F1 - Provides enterprise solutions for live and automated support.
• Double IS - Software enabling facility managers to track work orders, room booking, and building maintenance.
• GWI Software - Describes help desk software products and services offered, and provides training course catalog.
• HelpTrac - Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.
• Internet Software Sciences - A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.
• LBE Help Desk Software - Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.
• The Management and Help Desk Community - A portal of news, information and interactivity for both help desk software and management issues
• NetHelpDesk - Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring.
• NetKeeper - A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.
• PRD Software - Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT
• ScriptLogic - The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.
• Softopia - Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface.
• Surado - Features Win32 administrator application, Web-accessible interface, client information management, and lead management.
• Vertical Solutions Inc. - Develops and implements customer service, help desk and sales force automation software.
• Wickett Software - Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.
• World Web Dynamics - Live Demo of help desk software, including specific offerings for school districts.

Help Desk

This category in other languages:
	Dutch  (4)   French  (27)   Turkish  (3)

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